Refund & Cancellation Policy

GarvFlow provides online software access, not physical goods. Free account creation does not itself authorize a charge. Paid access, billing frequency and any renewal terms must be clearly disclosed and accepted before purchase.

Under the proposed policy, cancellation stops future renewals and does not immediately remove access already paid for. Access continues to the end of the paid billing period unless a separate written agreement or applicable law requires otherwise. No subscription cancellation button or automated refund workflow is represented as available by this page.

Cancellation requests should identify the workspace, registered account email and relevant subscription. The official support channel must be confirmed by the business owner before paid subscriptions are offered.

Proposed default: subscription fees are non-refundable for change of mind, unused time or failure to use the service, except where required by law or agreed in writing. Duplicate charges, incorrect charges and paid access that was not delivered may be reviewed for a refund. This proposed rule has not yet been approved by the business owner and is not a finalized sales policy.

Mandatory consumer rights are not limited by this policy. Refund eligibility, any request window and service-failure remedies must be finalized and disclosed before accepting paid purchases.

A billing dispute or refund request should include the transaction reference, amount, date, registered email and reason. Never send passwords, full card numbers, CVV codes or banking credentials. Approved refunds should be returned through the original payment method where supported; actual settlement time depends on the payment provider and bank. No processing-time guarantee is made in this draft.

Preserve required records and download uploaded files before ending use. Cancellation is not a request to delete audit history or other organization records. Any deletion request is handled separately under applicable law and the Privacy Policy.